top of page

About Miracle-PC, Inc.

Fast Facts About Miracle-PC

  • We are proudly locally owned and operated! We opened our repair shop in Longmont in the Spring of 2012 but have been servicing the Front Range for over 15 years!

  • We provide IT services as far North as Fort Collins/Greeley and as far South as the Highlands Ranch area!

  • We do full software and hardware repairs in our shop so your device doesn't need to be sent away to another facility for repair!

  • We work on Windows, Mac, and Linux based computers!

  • We offer a variety of Service Options (in our shop, remote, in-home, and onsite at your business) and are happy to tailor our services to fit your needs!

  • We have Online Service Request Forms to make requesting our services quick and easy!

  • No matter what Service Option you choose we do everything as a team! This means you get the experience and expertise of an entire team rather than just one tech!

Frequently Asked Questions

  • Do I need an appointment?

    • For our Remote, Onsite, and Pickup & Delivery Services you do need to call us to schedule an appointment.                                                                                                                                                       

  • Do you charge a fee for diagnostics?

    • Yes, each device that is checked-in for diagnostics/repair is subject to a *$60 diagnostic fee that is due upon check-in. Should you choose to have the device repaired with us, the diagnostic fee you paid upon check-in will be applied towards the total repair costs! And if you choose not to repair the device after diagnostics have been performed, you will only be charged for the diagnostic fee that you paid upon check-in and will be free to either pick up the device or have us recycle it for you at no additional cost to you. 
      *An additional $29 disassembly fee is added to the normal $60 diagnostic fee for hardware diagnostics of Laptops & All-In-Ones.             

  • Will you advise me on whether or not to repair a device?

    • Yes! We will tell you if something is not worth fixing! We know how frustrating it can be to put too much money into something so if we think the repair costs are going to exceed the worth of the device, we will tell you!                                                                                                                                                                     

  • Will you call me if the repair is going to exceed the amount that I initially approved?

    • Of course! You will always be contacted prior to repair if the repair cost is going to exceed the amount you pre-approved! Furthermore, if at that time you choose not to have the device repaired then you will only be charged for diagnostics.                                                                                                                                      

  • How long will it take to repair my device?

    • Repair times vary depending on the service being performed and what is already checked in the shop. When you drop off your PC just ask us and we can tell you the anticipated repair time.                                      

  • Can you pick up my device for repair and then deliver it back to me when it is done?

  • What forms of payment do you accept?

    • We accept cash, check, debit card, and all major credit cards (Visa, Mastercard, Discover, and American Express).                                                                                                                                                             

  • Do you warranty your work?

    • Absolutely! If you are not 100% satisfied with our services, then neither are we! We have a 30-day warranty on all of our services and a 90-day warranty on all parts purchased and installed by us. If any problems arise, we will work diligently to resolve the problem as quickly as possible!!!                                                    

bottom of page