"At age 81, I've lost some of my computer skills and when I need help, Miracle PC has been there and quickly and efficiently taken care of my problems. I have worked with Dave Cronk (president) and Michael and both were really excellent. I feel fortunate to have this firm to rely on. The senior discount is appreciated too. "
"Fatal paper jam on my printer, Dave said "We don't fix printers because it's not cost effective for the customers but I'm willing to look at it to see if it's a quick fix. I brought it in and he said it had issues besides the paper jam and I should just get a new one. He didn't charge me for his time. I gave him a tip for his kindness. I wouldn't take my computer issues anywhere else."
"They are great! They fixed my power source that was attached to my motherboard on my samsung laptop. They knew that it was going to be a spcial job so they made sure to bring in a professional that knew what they were looking for. Also, very accurate on the timeline and great about communication on price etc."
"Fantastic. I had Brian Melton build me a Video Editing machine this past summer. He was very knowledgeable, thorough in explanation of parts and cost, and very honest and up-front. The environment was very welcoming and they have excellent customer service. I have not had any problems with my custom build so far and Miracle PC helped set me up to keep adding and replacing parts as needed. I highly recommend if you need something fixed, built, or just more information on computers, Miracle PC is the place to go. Thanks for everything!"
"I would like to thank Miracle-PC computer repair on north Hover for their outstanding customer service helping this senior citizen with my computer problems. They went way above and beyond. I just want to thank them so much."
"Took my laptop to Miracle-PC because the hinge broke. Ended up that the case also broke. They gave me a reasonable estimate and ordered parts. When reassembling they noticed a problem which the manufacture had put out a notice on. Miracle-PC transported my computer to a service center to have it repaired. Outstanding service, excellent communication including a follow-up phone call. excellant value."
"I have taken my laptop to Miracle-PC for cleanup because I thought that one of the processes was compromised by virus. When I got my laptop back, I checked and to my surprise, the Task Manager was still showing the viral process. I have called and left message, not hiding my disappointment. The next morning, I have received a call from Miracle-PC with an apology and a promise that technician will call me at 11:00 AM. He called promptly at 11:00 AM, dialed into my laptop and then calmly, professionally, and convincingly explained that what I took for viral process was actually legitimate process. He also answered several of my security related questions spending half an hour on phone with me. Also, he did not make me feel guilty for questioning the quality of their service based on my wrong assumption. I am very grateful for the exceptional customer service."
"David and his staff at Miracle-PC went far above and beyond to help me. I had brought in a broken gaming laptop that had died 5 days past the Best Buy warranty, and Miracle-PC worked with me for months on various options. The laptop would have cost more to fix than it was worth, so Miracle-PC took some parts from the laptop, and some parts from my old desktop computer, and applied a store credit credit to custom building me a brand new top-of-the-line gaming PC. The custom PC they built looks like a carbon fiber stealth bomber and runs everything I throw at it with ease. I must say that these folks TRULY know what they are doing, and they are willing to go to any length to help you with your computer situation. I will refer everyone I know that needs help with their computer to them from now on. CALL THEM! They ROCK!"